FAQs

WHEN IS THE TC10K?
The 2018 TC10K will take place on Sunday, April 29, 2018.

WHAT TIME DOES THE TC10K RACE START?
7:55 am – Visually Impaired Athletes & Competitive Wheelchair Athletes
8:00 am – Race begins for the rest of the participants.
11:00 am – Thrifty Foods Family Run

HOW DO I MAKE CHANGES TO MY REGISTRATION?

CLICK HERE to access your account in Race Roster and login to your account using the email address you used to register with. To edit your Registration Information click on the EDIT REGISTRATION INFORMATION button.

If you are registered as an individual and would like to join a team, please follow the instructions below.

Not all information can be edited online. If you are unable to edit an item, please contact support@raceroster.com and they can make the change for you. If you have any technical difficulties with Race Roster, please contact them at support@raceroster.com

IF I AM REGISTERED AS AN INDIVIDUAL, HOW DO I UPDATE MY REGISTRATION TO JOIN A TEAM?
You can process this yourself by following the instructions or email teams@tc10k.ca

  1. CLICK HERE to access the site and login to your Race Roster account
  2. On the transfer page, select “TO A NEW SUB-EVENT”
  3. Select “TC10K TEAM EVENT” from the drop-down menu and then click “Start Transfer”
  4. Fill out the fields on the page and in the “Team Name Information” section select “Yes, add this participant to a team (if your team is not appearing, please return to step one and first create a team)
  5. You will be prompted to select your team category and then your team name. If you do not see your team name, try a different team category
  6. Select your t-shirt size and then click “Continue” at the bottom of the page
  7. Continue through the Waiver and Donation steps to the Checkout
  8. Click SUBMIT ORDER at the bottom of the Checkout. You will NOT be charged anything for this.

If you have any issues with the transfer, please contact support@raceroster.com.

CAN I TRANSFER MY RACE ENTRY?
New for 2018, registrations can be transferred through the Race Roster online registration system for a $10 fee. Please transfer entries this way so that in the event of an accident or medical condition, the race has the correct medical and emergency contact information for the participant. If you are unable to run and do not transfer your entry, you can still pick up your race shirt (if you registered prior to posted deadline), at the package pickup times posted below on this page. Note: there will be no post-race shirt pickup.

CAN I GET A REFUND FOR MY REGISTRATION?

No. Registrations are non-refundable. We do permit transfers to another person (see instructions above).

CAN I REGISTER ON RACE DAY?
No race day registrations. Registration ends at 6:00pm on Saturday April 28th, at the Race Expo, which will be held at Crystal Garden Conference Centre.

HOW CAN I REGISTER IF I DO NOT WANT TO REGISTER ON-LINE?

We now have paper registration for 2018 available on the Registration Page, however we encourage you to sign up online from the Race Roster link on our registration page.

 

WHERE IS RACE PACKAGE PICK UP? WHERE DO I GET MY NUMBER, T-SHIRT AND CHIP?
Crystal Gardens, 713 Douglas Street, Victoria BC
Friday, April 27: 11:00 am until 7:00 pm, Open to All Teams and Individuals, including Thrifty Foods Family Run participants.
Saturday, April 28: 10:00 am – 6:00 pm, Open to All Teams and Individuals, including Thrifty Foods Family Run participants

NOTE: Team members can not pick up their shirts individually. Your team captain will have your shirt.

NOTE:  There will be a special Team Captains only pickup on Thursday April 26 from 4:00 pm to 7:00 pm at Crystal Garden.

CAN I PICK UP A RACE PACKAGE FOR SOMEONE ELSE?

YES! As long as they are pre-registered.

IS THERE LATE PACKAGE PICKUP?

Out of town, pre-registered participants can pick up their race package at the Late Registration/Gear Check tent on the Legislative Grounds from 6:00 am to 7:30 am.  Family Run late registrations can do so from 9:30 am to 10:30 am.

 

WHERE CAN WE PARK ON RACE DAY?
There are multiple parkades and lots of on-street parking in Downtown Victoria. Make sure to not park along the race route of the TC10K or the Thrifty Foods Family Run – parking meters will be blocked off and residential parking will be cleared.  Alternatively, choose to use BC Transit to get to the TC10K.  Make sure to check your bus schedule before you leave, as buses run on a different timetable on Sundays.

CAN I EXCHANGE MY T-SHIRT BECAUSE IT IS TOO SMALL/BIG?
YES. You can do so post-race at the Gear Check/Late Package Pickup Tent on the Legislative Grounds. Based on size availability.

IS THERE SOMEWHERE THAT I CAN LEAVE MY BELONGINGS BEFORE THE RACE?
Yes, you can drop off your belongings the morning of the race at the Gear Check tent on the lawn of the Legislative Building Grounds. You can pick up your belongings from the same location following the race. Gear check closes at 11:30 am.

HOW DO I ENSURE THAT I HAVE THE CORRECT TIMING CHIP?
Your timing chip is built into your race bib.  Provided that you have your race bib, your time will be recorded.

CAN I GET ANOTHER TIMING CHIP ON RACE DAY IF I FORGET MINE AT HOME?
Please try your best not to forget or lose your bib. But in the event that does happen, visit the late package pick-up tent near the legislative building stairs. We will have a limited number of bibs with timing chips available before the race, first come, first served.

IS GUN TIME OR CHIP TIME USED FOR CALCULATING RESULTS?
The TC10K uses Gun Time for any awards with Prize Money attached. Age Group awards and the published results will be chip time.

DO I NEED A TIMING CHIP TO PARTICIPATE IN THE TC10K?
Yes. Only Thrifty Foods Family Fun Run participants do not need a timing chip.

WILL I BE CHARGED IF I DON’T RETURN THE TIMING CHIP?
Once you finish the race keep moving to avoid congestion. You no longer need to return your chip at the Finish Line. The chip is a disposable one-time use chip.

DO RUNNERS AND WALKERS LINE UP TOGETHER?
Yes. Runners line up in their time divisions on Government from Belleville. Competitive, recreational walkers and nordic pole walkers line up behind the runners – there will be signs showing where to line up.

WHERE DO I LINE UP AT THE START?

There will be big teardrop signs indicating which area you should stand in for the start of the race based on your estimated finishing time. Stand BEHIND the time banner that indicates the time you estimate you will take to finish the race.

Baby joggers MUST start with the Recreational Walkers.

HOW DO I START IN THE SAME ZONE AS MY FRIEND?
If you are different levels of ability, you must choose the zone appropriate for the slower runner.

WHAT ABOUT BABY JOGGERS OR OTHER MODES OF TRANSPORT?
For safety purposes, participants with strollers, baby joggers or recreational wheelchairs MUST start in the Walkers Zone. Helmets are encouraged. You must accept the risks of participating in a race with up to 8,000 entrants. Please read the release and waiver carefully before entering.

Baby Joggers must keep to the right of the road along the course. Those in front of you have the right away. Please be respectful of this.

Only runners, walkers, wheelchairs are permitted. Dogs, skateboards, wagons, in-line skates, scooters, roller skis, bicycles and vehicles are not permitted. Participants with these items will be removed from the course and will be disqualified.

DO THE THRIFTY FOODS FAMILY RUN PARTICIPANTS GET A TIMING CHIP OR A COMPETITION NUMBER?
No, the kids get a T-shirt and a finisher’s medal but do not need a timing chip. The Thrifty Foods Family Run is a participation run – there are no first or second (etc.) placers.

WHAT HAPPENS IF I AM A SLOW WALKER AND AT THE BACK OF THE RACE?

Every attempt is made to keep the route open to all participants during the event. In order to meet the commitments made is our race permit application process with the City we do have to open the back part of the course as the morning proceeds based on estimated finish time of the final participants.

PLEASE NOTE: If directed to walk on the sidewalk by either race personnel or ViCPD, please follow their direction.  We are unable to keep the entire race course closed until 12 noon on race day.

WHERE IS THE START LINE FOR THE THRIFTY FOODS FAMILY RUN?
Thrifty Foods Family Run starts at 11:00am. Kids will line up on Government Street just south of and Belleville Street under the Family Run Arch that will also serve as the Finish Line.  Runners run to Superior and turn right, continue along Superior turning right onto Oswego and right onto Belleville through the TC10K arch and past turning right on to Government finishing at the start.

WILL I BE ABLE TO GET A MASSAGE AFTER I RUN?
Yes. The West Coast College of Massage Therapy will be present at the TC10k finish area  (north west corner of the Legislature lawn) to provide massages by donation. Massages will be available from 8 am to 12 noon in 20 minute sessions. Pamper yourselves by dropping by for your massage.

IF I LIVE INSIDE OF THE RACE ROUTE, HOW WILL I GET AROUND TOWN DURING THE RACE?
For detailed information on the route closures, please click here –  Coming Soon

INTERSECTION APPROXIMATE ROAD OPENING
For detailed information on the route closures, please click here –  Coming Soon



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